We do not have a warehouse in Palm Beach County. Ours is in Sanford, 187 road miles north, and every order leaves from there: receiving, storage, pick and pack, kitting and returns, from our Sanford fulfillment center.
If what you sell from West Palm Beach has a date printed on it, and supplements, functional drinks and formulated goods all do, the clock on that label changes the job. The first section below is the ordinary version of what we do. Everything after it is what changes when there is a date.
Stock comes to us and stops being your problem to move. Deliveries get checked against the notice you send ahead, then put away to fixed locations so the count stays honest month after month. Your storefront connects to our system, orders arrive without anyone rekeying them, and each one gets picked, packed to your written spec and handed to whichever carrier and service prices that parcel best. Kitting happens here. Returns come back here and go back into the right place. The Florida order fulfillment page has the full service list, how switching works and how the pricing is put together.
A bottle of something with an expiry date is not a widget. It has a clock running from the day it is made, and every decision in the warehouse either respects that clock or quietly destroys value.
None of that is exotic. It is a set of things that has to be specified before the first pallet arrives rather than improvised after it. And there is one worth asking us: how does a lot number get from a case label into the system, and what happens when a pallet turns up without one? The answer tells you more about a warehouse than marketing claims.
The commercial consequence is worth stating plainly, because most quotes never mention it. Shelf life caps how much you can sensibly hold at once. Storage stops being a question of what fits and becomes a question of what will still be sellable when it ships, which is a different calculation and usually a smaller number.
The other thing this category brings is replenishment. If a real share of your volume is people receiving the same thing every thirty days, your order profile is unlike a normal store's and it wants planning for.
The good news is that it is predictable, which is rare and worth exploiting. You know roughly how many boxes go out on the fifth of the month before the fifth arrives, which means stock can be positioned for it and labor can be scheduled against it instead of reacted to.
The parts worth agreeing up front: what happens when a subscriber swaps a flavor or size mid-cycle, whether a skipped month releases stock back or holds it, and what a failed payment does to an order already picked. Those are small decisions that become expensive if the answer is invented on the day.
One number starts this conversation: the shelf life of your shortest SKU. Send us that and we will tell you what it does to the storage answer before you send us anything else.
A hundred and eighty-seven miles is a real distance and we are not going to soften it. It is about three and a half hours, and it is the nearest we get to any South Florida market. If you have ever driven down to Key West for a weekend, you have already made a longer trip than this one: that run is two hundred and thirty miles and better than five hours.
Road distances and drive times calculated with OSRM at free-flow speeds, from our verified dock coordinates and from West Palm Beach City Hall, the same method used on every location page on this site. Real drive times run longer, so treat the minutes as a floor and the miles as the hard number. The route is I-95 for about a hundred and thirty miles, then the Beachline, the GreeneWay and the Seminole Expressway, all three of which are tolled. A toll-free way exists and is considerably longer.
Where you sit in the county moves that figure about. Jupiter is 172 miles from us and Boca Raton is 211, so the north end of Palm Beach County is a meaningfully shorter run than the south end. If you are down toward Boca, read the section below carefully.
Three and a half hours each way is a full day. If your product is dated, there is a specific thing worth asking about: how a lot number gets from a case label into the system, and what happens when a pallet turns up without one. The answer tells you more about a warehouse than marketing claims.
Weekdays, 10:00 a.m. until 6:00 p.m. Call (800) 674-3441 to discuss your fulfillment needs. Directions and the rest of what is worth asking are on the Sanford page. The wider service this sits inside is outsourced warehousing and fulfillment, and the order workflow and the platforms we connect to are worth a look before you call.
No. One warehouse, in Sanford, 187 road miles north of West Palm Beach. There are capable providers in the tri-county area and the section above says plainly when one of them is the better answer. The street address and how to find us are on the Sanford page.
We record the lot number and the expiry date when the pallet is booked in, and we pick by expiry rather than by location. Tell us the number of days of remaining shelf life that matters to you and we will agree at onboarding how stock crossing it gets back to you, and how often. On lot-to-order history, ask us how it is recorded and how you get at it, and get that answer in writing from us and from anyone else you are considering.
Whatever you decide, as long as you decide it early. Discounting, bundling, a clearance channel and writing it off are all reasonable answers and they are your call, not ours. Our job is to make sure the question reaches you with enough time left to act on it.
It makes the work more predictable, which helps. What it needs is a few decisions made in advance: what a mid-cycle swap does to a picked order, whether a skipped month releases the stock, and how a failed payment is handled once an order is already in the building. Settle those at onboarding and subscriptions are the easiest volume there is.
The last fifty miles or so, yes. The Beachline, the GreeneWay and the Seminole Expressway all charge. I-95 for the long stretch does not. A toll-free route exists and is considerably longer, so for occasional travel it is not worth the detour.
Some of them, and the honest answer depends on your carrier and your service level rather than on anything we can assert here. Zones run from the warehouse to your buyer, not to you, so moving the origin moves every destination differently. Send us your destination ZIPs and we will pull the actual zone chart for both origins, ours and a South Florida one, before you decide anything.
You are billed on receiving, storage, pick and pack, and shipping. There is no separate platform or software line. Dated stock changes which of those four you should argue about: shelf life caps how much you can sensibly hold at once, so storage stops being a question of what fits and becomes a question of what will still be sellable when it ships. Each of the four is set out on the Florida page.
Send a monthly order count, a rough storage footprint, and if your product is dated, the shelf life of your shortest SKU. That last one changes the storage answer more than anything else and it is the number most quotes never ask for.
