If you own a Shopify store, it is important to make sure the customer experience is seamless and hassle free after checkout, which is why many owners choose to use a third-party to handle their order fulfillment.
From the moment a customer places an order on your site to when the shipment arrives in their hands, there are a lot of opportunities for things to go wrong. Their shipment could contain the wrong or missing items. It might not arrive to them when promised. An item could be defective and need to be returned.
Great marketing can be completely derailed by offering a lousy customer experience after the sale is made.
Maintaining an effective and efficient order fulfillment process can be challenging and time consuming, and you probably did not launch your Shopify store with plans to spend lots of your time packing inventory and shipping boxes.
Leveraging a 3PL partner to handle order fulfillment lets Shopify store owners focus on growing their business. A third-party logistics company provides a multitude of fulfillment services including warehouse storage of your inventory, picking and packing orders, order shipping with affordable rates, handling returns, and more.
There are certainly pros and cons to outsourcing fulfillment to an order fulfillment service versus handling it in house.
Pros of Outsourcing to a 3PL:
- Can provide more shipping options and cheaper rates.
- Inventory storage.
- Saves time by handling all the picking and packing for you, even for complex ordering needs.
- They can handle the returns process for you.
Cons of Outsourcing to a 3PL:
- Some have confusing pricing and fee structures.
- Nobody knows your products or customers as well as you do.
- Might be more expensive than doing it yourself.
Benefits of Outsourcing Your Shopify Fulfillment to ShipBuddies
ShipBuddies helps Shopify merchants fill orders quickly and accurately to keep their customers coming back again and again. Partnerships with major carriers like FedEx, USPS, UPS, and DHL allow ShipBuddies to offer competitive shipping prices to meet your needs.
In addition to our best in class service, there are other benefits to using ShipBuddies for your Shopify order fulfillment:
ShipBuddies’ software platform integrates with Shopify in just a few clicks, making it easy to import your inventory and orders. There is no need for a developer to be involved in the setup.
Information flows freely between your Shopify store and our software platform letting you easily track things like inventory, customers, and shipments in real-time.
Because of our order volume, ShipBuddies is able to negotiate rates with the major shipping carriers and pass the savings on to you, even on same-day and 2-day shipping if you choose to offer that to customers.
The ease of having your orders automatically sent to ShipBuddies for fulfillment cannot be overstated. When an order is placed on your Shopify store, the order and customer information is immediately sent to the ShipBuddies warehouse.
There are no extra manual steps or data entry required on your end.
Our staff receives a picking list to retrieve the necessary inventory. The order is then boxed up and shipped.
Keep Customers in the Loop
When the order ships, ShipBuddies will send a notice to your Shopify store and your customers will receive order tracking information.
Ready to Get Started?
Are you ready to see how ShipBuddies can simplify your Shopify order fulfillment process so you can focus on growing your business to new heights? Just click below to get in touch with us and learn more.