Shipping the Right Products to the Right Customers at the Right Time
From clothes, to food and meal plans, to dog treats and toys, to even wine and beer, you can find a subscription box for just about anything these days. It could be argued that the order fulfillment process is more important for this business model than any other.
It may seem like a simple enough process to do it on your own, especially for subscription services that send the same content month after month, but the challenges in maintaining the service can become a distraction that pulls attention away from growing your business.
Some of the challenges in subscription box fulfillment include:
- Orders can contain a variety of products, especially for custom order subscriptions that allow customers to swap out items each month.
- Inventory management. Products need to be stocked and available when needed. Delays in shipping due to having to wait for more inventory can erode the trust of customers.
- Orders need to be packaged and kitted in a way that makes their unboxing an event when they are received by customers.
- Orders must ship on time. Period. Customers expect to receive their order at around the same time month after month.
As the owner of an ecommerce business, you want to spend your time bringing in new customers while retaining your existing ones in order to expand and grow your business. Time spent managing inventory and shipping is time that could be spent on other areas of your business.
That’s where you can leverage the expertise of ShipBuddies to take care of the day-to-day hassles of shipping orders.
ShipBuddies knows the subscription order fulfillment side of the business and how important it is to get orders out on time and correctly in order to keep your customers happy. We can customize our services to meet the unique logistical challenges of your business.
As part of our subscription box order fulfillment services, we offer:
This is maybe the most important part of maintaining a subscription based service. Different business models have different needs. Whether your business:
- Ships the same products each month like the popular razor blade subscriptions
- Ships unique products each month to your entire customer base like wine of the month clubs do
- Gives subscribers the option to select what they want shipped to them from a list of products like meal and diet plans offer
ShipBuddies can handle your inventory and make sure the right products get shipped to the right customers at the right time.
Our inventory management system integrates seamlessly with your online shopping cart allowing you to see your inventory levels in real-time.
We can customize the packaging to make sure it meets the needs of each customer. Everything from different boxes or packaging each month to unique customized inserts the team at ShipBuddies can easily handle.
For many subscription services it is important for customers to feel like the arrival and unboxing of their package is an event to look forward to each month. At ShipBuddies we understand that how your package looks is nearly as important to your brand as what is inside it.
Our team can kit and package your boxes to align appropriately with the image of your brand.
Reliable and Fast Shipping
With subscription based customers, they learn to expect for their order to arrive around the same time consistently without delay. That’s why it is important to have a shipping and fulfillment partner you can trust to get your orders out on time and to your customers’ doorstep in a timely manner across your entire footprint.
Whether your subscription delivers on a daily, weekly, monthly, or quarterly basis, ShipBuddies will make sure your customers get their orders on time.
Ecommerce Cart Integration
Our order fulfillment center can seamlessly integrate with all of the most popular ecommerce platforms including:
This integration allows you to keep tabs on your inventory in real-time and allows us to fulfill and ship your orders accurately and on time.
Cost-Effective and Flexible Shipping
Leveraging our experience and connections within the industry allows us to provide outstanding service utilizing the world’s most reliable carriers while being able to offer you affordable and competitive discounted shipping rates. We can offer you a range of options from the slowest and cheapest to the fastest shipping available allowing you to choose which options best meet the needs of your growing business.